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Privacy Policy

Welcome to!

This Privacy Policy outline the rules and regulations for the use or view of

By accessing this Website/Application, we assume you accept this Privacy Policy. Do not continue to use if you do not agree to all of the terms stated in the privacy policy(as amended from time to time)..


We, Us, Our: Individually and collectively refer to each entity being part of the

You, you’re, yourself: Refer to the users.

This is an implied contract between you and us for Website & Web Application. You use or access or you otherwise deal with. This shall be read together with the respective privacy policy of the entity and its respective Website or nature of business of the Website.

Data Controller:  A natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processors (Or Service Providers):  Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject: Any living individual who is the subject of Personal Data.

Platform: The word platform means the said services and business providing by hereinafter referred to as a platform.

User: A person who register his/her name as a patient & as a legal guardian on behalf of patient under the said platform

Usage Data:  A data collected automatically either generated by the use of Service or from the Service infrastructure itself (for example, the duration of a page visit).

Requests for Registration Information

The present platform collects personally identifiable information from Users only when Users voluntarily provide it as part of the registration process ("Registration Information") to open an Account through login.

The platform may request and use personally identifiable information from Users for purposes other than to open an Account. For example, such requests may be made to enable Users to subscribe to a newsletter, participate in surveys and promotions, receive technical support, and invite friends to register with the said platform.

How would we collect Your Information?

While you may use some of the functionality of the Service without creating a profile or registration, certain tools of the Service require registration and provision of your information, including Personal Information.

  1. Personal Data
    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“”). Personally, identifiable information may include, but is not limited to:
    (a) Email address
    (b) First name and last name, Age, Sex, Date of Birth, Place of Birth, Citizenship
    (c) Phone number
    (d) Address, State, Province, ZIP/Postal code, City
    (e) Health information & Health Professional Prescription
    (f) Identity Proof
    (g) Cookies and Usage Data
    We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at

  2. Usage Data
    2.1. If you use the Service without creating a profile or registering – we will only collect information through the use of cookies, web beacons, device data, and navigational data collection, as well as any voluntary information you provide us, including Health Information (as defined below). While we cannot directly identify you through such data, in some jurisdictions, this information is still subject to applicable data protection laws and requires your consent as described below.
    2.2. Whenever you submit information via our Service – including, but not limited to, by telephone or email with customer service, we may collect Health Information and other Personal Information you provide us, in order to provide you with our Service.
    2.3. If you choose to sign up via your Google account – when you sign-up to the Service via your Google account, we will have access to basic information made publicly from your Google account, such as your full name, home address, email address, birth date, profile picture, friends list, personal description, as well as any other information you made publicly available on such account or agreed to share with us. It is your voluntary decision whether to provide us with any Personal Information or Health Information, however, if you do not provide this information you may not be able to create a profile or register with the Service and your use of the Service may be limited.

  3. Location Data
    We may use and store information about your location if you permit us to do so (“”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

  4. Cookies
    We employ the use of cookies and using similar tracking technology to track your activities. Most interactive Websites/Applications use cookies to let them retrieve the user's details for each visit. Our Website/Application uses cookies to enable the functionality of certain areas of the Website/Application and make the experience easier for people visiting our Website/Application. Some of our affiliate/advertising partners may also use cookies. To protect your privacy and security, we take reasonable steps (such as requesting a password) to verify your identity before granting you access to your profile or making corrections. You are responsible for maintaining the secrecy of your password and account information at all times.

How Do We Use The Information We Collect?

  1. Provision of service – we will use the Personal Information you provide us for the provision and improvement of our Service to you. For example, data collected automatically on the Service may be used to help diagnose problems with our servers, to make our Service more useful, to customize it, and personalize its content for you (for example, we will use your health information to send you reminders to take your medications).

  2. General communication – We will also use your Personal Information to send you texts, emails or other communications regarding general adherence information, Service maintenance, updates, or changes to this Privacy Policy or any other relevant agreements.

  3. Analytics, surveys and research – we are always trying to improve our services and think of new and exciting features for our users. From time to time, we may conduct surveys or test features, and analyze the information we have to develop, evaluate and improve these features.

  4. Protecting our interests – we may use your Personal Information when we believe it’s necessary in order to take precautions against liabilities, investigate and defend ourselves against any third party claims or allegations, investigate and protect ourselves from fraud, protect the security or integrity of our Service and protect the rights and property of platform, its users and/or partners.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to other subsidiaries/sister/ affiliated companies which may be situated outside India in the future and process it there.Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Redicine Medsol Private Limited will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.


Data Security

Platform uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personally identifiable information. We cannot, however, ensure or warrant the security of any information you provide us. Once we receive your transmission of information, Platform makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.


We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. Credit Cards, Debit Cards, Phone Pay, Google, Pay, Any other UPI ID).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy

Children's Privacy

The platform does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the Website from persons under 18 years of age, and no part of our website is directed to persons under 18. If you are under 18 years of age, then please do not use or access the Website at any time or in any manner. If the platform learns that personally identifiable information of persons under 18 years of age has been collected on the Website without verified parental consent, or guardian, then the platform will take appropriate steps to delete this information. However, user may create an account on behalf of minor (under 18 year) as a parents or guardian of the child.

Governing Law and Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of India. The courts at Ahmedabad, India shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, before the change becoming effective and update “____________effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contacting the Website

If you have any questions about this Privacy Policy, the practices of this Website, or Your dealings with this Website, please contact us at

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